Displaying items by tag: Sony Pictures Home Entertainment Customer Support email

We’ve got some interesting odds and ends to share news-wise here at The Bits today, as well as another big disc review, and some sad news unfortunately. But first, the review...

Tim has just delivered his in-depth look at Sony’s new Ghostbusters Ultimate Collection 4K Ultra HD/Blu-ray box set, which includes new 4K editions of Ghostbusters and Ghostbusters II—now with Dolby Vision HDR—as well as Ghostbusters: Afterlife on disc, and Ghostbusters: Answer the Call on Digital only (though the code redeems for both versions of that film in 4K). Plus the set include no less than two Blu-ray bonus discs with a ton of legacy extras, as well as new material exclusive to this set. And you get a mini replica of Don Shay’s Making Ghostbusters book from 1985.

Unfortunately, the set is a limited edition release from Sony and it’s sold out almost everywhere. (At last check, you could still get it from a few international retailers, but that version may have region issues and will not come with Digital codes.) We have asked the studio whether it might be released in a second printing, or perhaps in a discs-only configuration at some point in the future, and have been told that while it’s possible there’s no news to report at this time. Should that change, we will of course post an update here on The Bits.

In the meantime, we’ve gotten reports from a number of readers that their sets were damaged in shipment, or that the box they received had the wrong discs resulting from a packaging error (for example, they may have gave gotten two copies of Ghostbusters in BD and 4K, but no copies of Ghostbusters II). If that applies to you, Sony has provided us with a customer service email address for you to use to get things sorted. [Read on here...]